Claudia Tapia
Scheduling Manager
Claudia has worked in experiential marketing for over 10 years in the DC/Maryland/Virginia market. She joined ITA as a street team ambassador in 2016 and quickly rose to become a Team Lead and Project Manager for several Clients on multiple campaigns. Since 2019, she has been a full-time Scheduling Manager supporting activations and brand ambassadors at festivals, sporting events, concerts, and with roving street teams. Her duties include recruiting, screening, hiring, and managing ITA’s customer service oriented, multilingual talent. She also creates and populates event schedules to meet Client requirements.
Claudia is highly–skilled at training teams who excel at highlighting a campaign's key messaging points, answering questions confidently, and collecting data needed. She is extremely detailed, quick to problem-solve during event activations, and delivers progress reports that include comprehensive event recaps, photography, and careful management of company inventory. She is passionate about coordinating team logistics, setting up event footprints and connecting with people to represent companies in a positive and effective manner. Claudia is also bilingual in both English and Spanish. Clients serviced by Claudia and her teams include MDOT, SHA, MTA, WMATA, Montgomery County Dept. of Transportation, and the City of Alexandria’s "GOAlex” Initiative. Claudia’s recruiting efforts and attention to detail ensure that the ITA talent are the best in the industry.